Service & Support

Local support for the life of your hot tub.

Maintenance, troubleshooting, parts, water care and practical advice from a team that knows the products and the local climate.

How we can help

Service that keeps ownership simple.

Repairs

Help diagnosing and repairing hot tub operating issues, components and common equipment problems.

Water Care

Guidance and products for balanced, clear water with routines that are manageable at home.

Parts

Filters, replacement components, covers and other ownership essentials.

Need service?

Tell us what is happening.

For faster help, include your hot tub model, approximate age, the issue you are seeing, any error code and photos if they are useful.

Email Service

Service Areas

Primary service areas include Canmore, Banff, Dead Man's Flats, Exshaw, Lake Louise, Kananaskis, Seebe, Cochrane, Bearspaw, Springbank, Bragg Creek and Rocky View County.

Availability can vary by location and service type. Contact the service team to confirm.